MAHOGANY MINDS PRIVACY POLICY
This Privacy Policy was last updated on 6/18/2024.
Mahogany Minds, LLC, a Texas limited liability company (“Mahogany Minds”, “we”, “us”, “our”) provides research to help our clients understand how people perceive various brands, products, services, and marketing campaigns. To achieve this, we create, analyze, and administer surveys, questionnaires, focus groups, user studies, and similar research tools (collectively “Surveys”) to provide insights to our clients. Using the results of our Surveys, we help our clients understand the anonymized characteristics and demographics of the people who visit their sites, use their products and services, or see their advertising.
At Mahogany Minds, we understand your privacy is important. This Privacy Policy is designed to help you understand what information we collect about you and how we use it.
This Privacy Policy applies to you if you: (1) visit any of our websites (including www.mahogany-minds.com), apps or social media pages; (2) interact with our marketing communications or otherwise communicate or engage with us; or (3) participate in a Survey (collectively, our “Services”). Any information that we collect is subject to our Privacy Policy in effect at the time that information is collected.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you may not use our Services. When we refer to you or your, we mean the individual accessing or using the Services or the legal entity on behalf of which such individual is accessing or using the Services, as applicable.
This Privacy Policy applies unless the Services displays, references, or links to a different privacy policy. It is important that you read this Privacy Policy together with any other privacy policy we may link, reference, or provide on specific occasions when we are collecting or processing Personal Data about you so that you are fully aware of how and why we are using your Personal Data. This Privacy Policy supplements other notices and privacy policies and is not intended to override them.
This Privacy Policy applies to you irrespective of where you are located. Certain additional parts of the Privacy Policy will apply to you where you are a resident of the European Economic Area (“EEA”), United Kingdom (“UK”) Switzerland, California, or Nevada. These additional parts do not apply to everyone.
References in this Privacy Policy to data, personal information, or information are all references to Personal Data. “Personal Data” means any information relating to you that can identify you. It does not include data where the identity has been removed, such as anonymous data or non-personally identifiable information, such as aggregate statistics.
The Personal Data we collect from you will depend on how you use our Services. We group individuals or businesses that use or access our Services into the following categories:
This Privacy Policy applies to you when we act as a data controller of your Personal Data - when we control how your Personal Data is collected, stored and processed.
Mahogany Minds is the data controller of your data, and the use of that data is governed by this Privacy Policy if:
Client is the data controller of your data, and Mahogany Minds is the data processor of that data if:
When visiting our website, contacting us, creating an account, or otherwise engaging with us other than responding or participating in a Survey, you provide us with data. The information below sets out examples of Personal Data we may collect; however, in practice we may not collect all of these examples but only selected examples. The information we collect may include:
We use different methods to collect data from and about you, including through:
Information you provide directly to us. We may collect data about you if you voluntarily provide us with such information in connection with the following:
Information we collect automatically from your use of our Services. When you visit our websites or otherwise interact with our Services, we may automatically collect data about your device, equipment, browsing actions, IP address, and usage patterns. We collect this Personal Data using cookies, server logs, and similar technologies.
Tracking Technologies and Cookies. We use cookies and similar tracking technologies to track the activity on our Services and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may be unable to use some parts of our Services. Please see our Cookie Policy for further details.
Under data and privacy laws, we are only allowed to use your data for specific reasons and where we have the legal basis to do so. Your data allows us to offer you certain products and services, including the use of our Services, to fulfill our obligations to you, to customize your interaction with us and our Services, and to allow us to suggest other products and services we think might interest you. To the extent we process your data, we do so to serve our legitimate business interests (such as providing you with the opportunity to purchase our goods or services and interact with our Services).
We may USE Personal Data for the following purposes:
We may share your data with third parties for the purposes for which it was collected and in certain situations. In particular, we may share your data with third-party processors as needed to serve our legitimate business interests, which include administration of our Services, administration of your account, entering into contracts with you, communicating with you, taking orders for goods or services, delivering our goods and services, identifying trends, protecting the security of our company and Services, and marketing additional goods and services to you. The legal basis for our disclosure of your data is both your consent to this Privacy Policy and our own right to protect and promote our legitimate business interests.
We may SHARE your Personal Data in the following situations:
In addition to the information in Section 4, we may collect the following:
In addition to the methods in Section 4, we use the following methods to collect data from and about you:
When you participate in a Survey, we will only use your Personal Data when the law allows us to. The following is a description of how we plan to use your Personal Data and the legal bases we rely on to do so:
Some of our Clients may request access to your Survey responses in raw format that hasn’t been anonymized, which could result in Clients being able to re-identify you. Clients will only be able to re-identify you if they already have access to your Personal Data as a result of their relationship with you (because you are a consumer of theirs, for example) and where we’ve given you notice that we will be sharing your Survey responses in raw format with any Client. Any processing of your Survey responses in raw format by the Client will be done in accordance with the Client’s own privacy notice below.
In some cases, we use third-party technologies and services to deliver the best services to our Clients, Respondents, and Visitors. At the time of this writing, we may receive or process Personal Data about you from the third-party services as set out below (updated from time to time and available from us upon request).
We may use third-party service providers to monitor and analyze the use of our Services, such as those of Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt out of having made your activity on the Services available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on Google's privacy practices, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may interest you. You may opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions in any email we send or by contacting us. We may use email marketing service providers to manage and send emails to you.
We may provide paid products and services within the Services. In that case, we may use third-party services for payment processing (e.g., payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy.
To protect your Personal Data, we have implemented and strive to maintain reasonable, commercially acceptable safeguards appropriate to the nature of the information we collect and store. However, no website, internet transmission, method of electronic storage, or security system is completely secure. We urge you to take appropriate steps to keep your Personal Data safe, such as choosing not to send Personal Data through insecure email and closing your browser when finished using our Services or those of any other website on a shared device or unsecured network.
We will only retain the Personal Data you provide for as long as reasonably as needed to fulfill the purposes for which we collected it and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Our actual retention periods can vary widely based on the data type, the relationship's nature, and our legal and other obligations.
You can choose not to provide us with any Personal Data. Where we are required to collect Personal Data by law, or if it’s necessary for us to provide certain aspects of our Services, if you do not provide us with that data when requested, that may prevent us from providing you with access to certain parts of our Services. In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.
You may request access to, correction of, or deletion of your Personal Data by contacting us as described at the bottom of this Privacy Policy. We may decline your request if: (i) we are unable to verify you are the person to whom the data relates, (ii) it could adversely affect the rights of another person, or (iii) it is unreasonable, excessive, or prohibited.
We may send cookies to your computer in order to uniquely identify your browser, help us improve our Services, and otherwise enhance your experience. A “cookie” is a small file of letters and numbers stored on your browser or your device's hard drive.
If you do not wish to receive cookies, most browsers have an “options” or “preferences” menu that will allow you to change your cookie setting. If you delete or refuse cookies, you may be prevented from experiencing the full functionality of our website and related services.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to Personal Data provided to us as a result of a product or service purchase.
If you want to unsubscribe from receiving emails from us or close your account as a Respondent, you may do so anytime. Each email from us includes instructions for unsubscribing from email communications. Our Survey website and/or platform includes instructions for closing your account or unsubscribing from the platform.
You have the right to opt out of our sale of your personal information or our sharing of your personal information for behavioral advertising purposes.
If you reside in a state that provides specific data privacy rights, you may contact us at info@mahogany-minds.com to exercise such rights. We may have a reason under the law why we do not have to comply with your request or may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.
The California Consumer Privacy Act (“CCPA”) provides California residents with certain rights.
Shine the Light. If you reside in California, the CCPA provides that you have the right to request more detailed information about how your personal information is shared with third parties for direct marketing purposes. If applicable, this information would include a list of the categories of Personal Data that was shared and the names and addresses of all third parties with whom we shared information in the preceding calendar year. You may submit a request to this designated address: info@mahogany-minds.com. You also may contact the Complaint Assistance Unit of the Division of Consumer Services of California’s Department of Consumer Affairs in writing at 400 R Street, Suite 1080, Sacramento, California 95814 or by telephone at (916) 445-1254 or (800) 952-5210.
Children. We do not sell the personal information of users we know to be less than 16 years of age unless we receive affirmative authorization (the "Right to Opt In") from either the minor who is between 13 and 16 years of age or the parent or guardian of a child under 13 years of age.
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: info@mahogany-minds.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
Mahogany Minds and its service providers may process, transfer, and store Personal Data on servers located in several countries, including the United States and India. Where we transfer your Personal Data, the privacy laws may not be as protective as those in your jurisdiction; however, we will take reasonable steps to ensure that appropriate safeguards are in place when we transfer your Personal Data across international borders.
By using the Services and providing us with data, you understand and agree that your information may be transferred to and stored on servers located outside your resident jurisdiction and, to the extent you are a resident of a country other than the United States. If you use our Services outside of the United States, you consent to the transfer of your Personal Data across international borders.
If you are a resident of the EEA, UK, or Switzerland, you are entitled to certain rights. These rights include:
To submit a request to exercise your rights, please contact us at info@mahogany-minds.com. We may have a reason under the law why we do not have to comply with your request or may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.
We process Personal Data on the following legal bases: (1) with your consent; (2) as necessary to perform our agreement to provide Services; and (3) as necessary for our legitimate interests where those interests do not override your fundamental rights oppo and freedom related to data privacy. We may also process personal information as necessary to comply with legal obligations. Information we collect may be transferred to, stored, and processed in the United States or any other country where we, our affiliates or subcontractors maintain facilities as described above.
Users that reside in the EEA, UK, or Switzerland have the right to lodge a complaint about our data collection and processing actions with the supervisory authority concerned. Contact details for data protection authorities are available here.
Where you wish to exercise one of the rights listed above in the data privacy rights sections, we may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Where we are not able to determine with any degree of certainty whether the information requested by you relates exclusively to you, our disclosure of such information to you may pose a privacy risk to a third party (for example, where a cookie is associated with a device used by more than one person). We will assess each request to exercise any of the rights listed above individually on its merits and will disclose the requested information where we are satisfied that such disclosure does not represent a privacy risk to any third party.
We will only use your Personal Data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason, and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your Personal Data for an unrelated purpose, we will notify you (if we have collected your Personal Data from you directly), and we will explain the legal basis which allows us to do so.
Please note that we may process your Personal Data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
The Services may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. For example, if you post something on Facebook (even though we communicate with you on Facebook), that information is governed by the privacy policy on Facebook’s website. When you leave our Services, we encourage you to read the privacy policy of every website you visit.
Our Services are not designed for use by children under age 18, and we do not knowingly solicit Personal Data from anyone under age 18. If you are under age 18, do not access or use our Services or related products or services. If you become aware that we have collected data of anyone under the age of 18, please contact us so that we may delete that data.
We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will revise the “Last Updated” date above and post the new policy. If we change the Privacy Policy in a material way, we will provide you with appropriate notice before such changes take effect. Unless otherwise stated, your continued use of the Services following the posting of a revised version of this Privacy Policy constitutes your acceptance of the changes. We recommend that you review the Privacy Policy each time you visit the Services to stay informed of our privacy practices.
It is very important that the Personal Data we hold about you is accurate and up to date. If you need to update your Personal Data, please contact us at info@mahogany-minds.com.
If you have any questions about this Privacy Policy, how we handle your Personal Data, would like to exercise your legal rights, or wish to change your personal information in our records, please contact us by email at info@mahogany-minds.com. Please mark your questions or concerns: Privacy Policy Inquiry.
To help protect your privacy and maintain security, we may take steps to verify your identity before we can action your request.